thread Re: HELP! Recently moved locations, I've updated address but my map location does not match!! in Archived Discussions (Read Only)

HELP! Recently moved locations, I've updated address but my map location does not match!!

Elysianbeauty — Wed, 17 Apr 2019 04:50:39 GMT

I've tried updating in the receipt section, and even added the reserve with google integration - but its still showing my old address on the map. Hoe can I fix this? I turned the location off because I've had several new clients drive to the wrong location. Need to get this fixed ASAP!

Re: HELP! Recently moved locations, I've updated address but my map location does not match!!

Chad — Thu, 18 Apr 2019 20:14:07 GMT

Hello @Elysianbeauty, I'm sorry to hear about the trouble.

I've gone ahead and escalated your account to our Appointments team. They're working on updating your map. Could you let me know if it's correct?

Update Map Location

callaesthetics — Thu, 30 Apr 2020 20:43:00 GMT

Is there a way to update the map location? The name of the road my business is located changed in the past several years. When I use my actual business address, the square map location (for online booking) is incorrect. When I use my old street address, it is correct.

Re: Update Map Location

ashc — Fri, 01 May 2020 23:55:34 GMT

Hey @callaesthetics! Congrats on your first Community post.

I moved your thread to an existing one where another seller needed help updating their map on Appointments.

To do this, you're gonna need to reach out to our Appointments team directly to get this updated for you.

You can reach them by email here or by phone Monday-Friday 6am-6pm PST.