thread Re: i have 2 mobile devices on version 5.10. one requires signatures, the other doesn't. why? in Archived Discussions (Read Only)

I have 2 mobile devices on Point of Sale v5.10 - one requires signatures the other doesn't. Why?

petcareinmotion — Wed, 17 Apr 2019 19:17:23 GMT

I have 2 mobile devices on Point of Sale v5.10 - one requires signatures the other doesn't. Why? And how do i turn the signature requirement off for the device still requiring signatures?

Re: i have 2 mobile devices on version 5.10. one requires signatures, the other doesn't. why?

GlassJudy — Wed, 17 Apr 2019 18:50:49 GMT

From the mobile Dashboard, tap Settings, then Signature and Receipt. There are three choices: Never Collect Signatures (sounds like you want this one), Collect Signatures Over $25, and Always Collect Signatures.

Re: i have 2 mobile devices on version 5.10. one requires signatures, the other doesn't. why?

petcareinmotion — Wed, 17 Apr 2019 19:00:57 GMT

thanks, glassdale. that did it...

Re: i have 2 mobile devices on version 5.10. one requires signatures, the other doesn't. why?

GlassJudy — Wed, 17 Apr 2019 19:12:25 GMT

Glad to hear it worked for you. You're welcome and good luck in the future with your business.