Report downloads going to old email address

jrfarmer2010 — Wed, 14 Sep 2022 15:41:00 GMT

Hello! I am the owner on my account, and have updated my email address in every known location, the only place it doesn't seem to have updated is when I export reports and I have to receive an email to access them, those emails are sent to my old address.

Where can I update the email address associated with reports?

Re: Report downloads going to old email address

Gold — Wed, 14 Sep 2022 16:24:58 GMT

HI, the original sign-on email is primary to your account within Square's dashboard.

You can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.

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Report downloads going to old email address

Re: Report downloads going to old email address