https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-you-add-service-charges-when-using-the-VIRTUAL-TERMINAL/m-p/396416#M3349 <P>Hi, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/432790">@LTacker21</a>, thanks for reaching out to us!</P> <P><BR />This is a great question, currently, <A href="https://squareup.com/help/us/en/article/7625-get-started-with-service-charges" target="_blank">manual and variable service charges</A> can be added to any purchase when checking out via Square Apps or Square Online, this feature is not available to use when checking out via Virtual Terminal.</P> <P>&nbsp;</P> <P>As an alternative, you could send your customer an invoice with the service charge included, or process the payment on your app over the phone with manual card entry.<BR /><BR />Let us know if you have any further questions here.</P> Wed, 21 Sep 2022 01:17:41 GMT Laurie_ 2022-09-21T01:17:41Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-you-add-service-charges-when-using-the-VIRTUAL-TERMINAL/m-p/396062#M3348 <P>I have tried multiples ways and there is no option to add a service charge when trying to take payment through virtual terminal? Can anyone tell me what I am doing wrong?&nbsp;</P> Mon, 19 Sep 2022 04:00:26 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-you-add-service-charges-when-using-the-VIRTUAL-TERMINAL/m-p/396062#M3348 LTacker21 2022-09-19T04:00:26Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-you-add-service-charges-when-using-the-VIRTUAL-TERMINAL/m-p/396416#M3349 <P>Hi, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/432790">@LTacker21</a>, thanks for reaching out to us!</P> <P><BR />This is a great question, currently, <A href="https://squareup.com/help/us/en/article/7625-get-started-with-service-charges" target="_blank">manual and variable service charges</A> can be added to any purchase when checking out via Square Apps or Square Online, this feature is not available to use when checking out via Virtual Terminal.</P> <P>&nbsp;</P> <P>As an alternative, you could send your customer an invoice with the service charge included, or process the payment on your app over the phone with manual card entry.<BR /><BR />Let us know if you have any further questions here.</P> Wed, 21 Sep 2022 01:17:41 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-you-add-service-charges-when-using-the-VIRTUAL-TERMINAL/m-p/396416#M3349 Laurie_ 2022-09-21T01:17:41Z