thread Is there a way to customize emailed receipts sent out from online store for digital download sales? in Archived Discussions (Read Only)

Is there a way to customize emailed receipts sent out from online store for digital download sales?

HCTProductions — Thu, 16 May 2019 23:13:36 GMT

I know Square does not currently offer any way to have customers complete digital downloads automatically, but is there a way to add a link in their emailed receipts to the download? Is there a way to customized confirmation emails or emailed receipts from the online store in any way?

Thank you.

Re: Is there any way to customize emailed receipts sent out from online store?

Helen — Thu, 16 May 2019 23:12:52 GMT

Hello @HCTProductions! No I'm afraid you woudln't be able to include a link to a digital download in an emailed receipt - anything you add to one receipt will show up on all receipts.

If you do sell a digital product/item in your online store you'd need to send it to your customer outside of Square. We are working on on adding support for digital product fulfillment to the New Square Online Store but it's not available just yet.