thread Re: Issues Shipping to Belgium in Archived Discussions (Read Only)

Issues Shipping to Belgium

iamherelgbtq — Wed, 21 Sep 2022 20:52:34 GMT

Hi! I added Belgium to a shipping profile, but I have a customer say that their address is not supported. Is there another step I need to complete? Does it take a while for shipping profiles to be active? Any help would be greatly appreciated!

Re: Issues Shipping to Belgium

JJ_ — Fri, 23 Sep 2022 23:42:30 GMT

Hello @iamherelgbtq

We can try to take a look at it from our end here, but you may need to reach out to direct support since the actual address will need to be tested. Can you post a link to your website so we can confirm that the rule is set up properly?

We can then let you know if you'll need to reach out to the support team.

Re: Issues Shipping to Belgium

iamherelgbtq — Sat, 01 Oct 2022 22:43:10 GMT

@JJ_ yes! my website is iamherelgbtq.square.site. Please let me know if you need anything else! Thank you.