thread Re: Logging in on laptop in Archived Discussions (Read Only)

Logging in on laptop

shoplmn — Sun, 02 Jun 2019 00:40:17 GMT

Everytime I login on my laptop to get my dashboard ... It requires you to enter your login and then your password. It then sends me a passcode to my phone. I check the box "remember this passcode for 30 days" ... and it NEVER "remembers". Is this a glitch in the system? It's annoying when you login several times a day. I just keep forgetting to ask if anyone else has this issue and knows how to make it go away.

Re: Logging in on laptop

ashc — Mon, 03 Jun 2019 14:22:09 GMT

Hi @shoplmn!

It sounds like you have the 2 step verification security feature enabled on your account if it requires a code sent to your phone to log in.

To disable this feature, you can navigate to Account & Settings on the dashboard, and select > Disable 2 step verification.

This will make it to where you only need your email and password to log in and no code sent.