thread Re: Removing the custom item "keypad" entry off the POS system?? in Archived Discussions (Read Only)

Removing the custom item "keypad" entry off the POS system??

TerryPool — Mon, 10 Jun 2019 14:15:55 GMT

Is there any way to remove the "Keypad" section on POS system. I am having issues with employees using the "Keypad" button and creating custom amount instead of searching for the item, which is causing further reporting and inventory issues!!

Please let me know how to remove this section off the POS screen during check out!

Re: Removing the custom item "keypad" entry off the POS system??

nika — Tue, 11 Jun 2019 16:38:17 GMT

Hey there @TerryPool. Thanks for your question!

We don't have a way to remove the keypad within the POS app, but we can share this feedback with the appropriate Product Teams.

Thanks for taking the time to share this with us here in the Seller Community.

Re: Removing the custom item "keypad" entry off the POS system??

royservis — Mon, 15 Mar 2021 13:23:06 GMT

Hi Was this ever resolved? The keypad section takes up a lot of screen space.

Re: Removing the custom item "keypad" entry off the POS system??

Berardirose — Tue, 19 Oct 2021 18:23:00 GMT

Would love to hear an answer to this. The space it takes up is very inconvenient.

Re: Removing the custom item "keypad" entry off the POS system??

FortressMelb — Tue, 26 Oct 2021 00:30:17 GMT

Would also like an answer to this one, it takes up a 1/5th of the screen space lol...

Re: Removing the custom item "keypad" entry off the POS system??

koanga — Sat, 15 Jan 2022 13:24:41 GMT

agree, keypad should be optional. I bet 99.99% of customers find the keypad entry useless.

Re: Removing the custom item "keypad" entry off the POS system??

Kassi_ — Mon, 17 Jan 2022 14:59:05 GMT

Welcome to the Community, @koanga -

Thank you so much for the feedback on what you'd like to see change when it comes to the keypad.

I am more than happy to get this over to our Product Team as a Feature Request.

Re: Removing the custom item "keypad" entry off the POS system??

JasperP — Wed, 19 Jan 2022 04:33:24 GMT

Another vote for making the Keypad optional.

I absolutely hate it!

Re: Removing the custom item "keypad" entry off the POS system??

samuraiskewers — Thu, 03 Mar 2022 23:31:37 GMT

Let's make this happen. Shouldn't be that hard of a work up. Keypad serves little purpose and takes up a third of menu screen.

Thanks

Re: Removing the custom item "keypad" entry off the POS system??

terminushotel — Sat, 26 Mar 2022 02:16:47 GMT

This was requested 2 years ago. Any idea of when this might actually happen. I absolutely hate it.

Re: Removing the custom item "keypad" entry off the POS system??

AJRGC — Wed, 30 Mar 2022 23:22:01 GMT

We were told that two years ago, how hard is it to put the keypad behind password entry? You've moved dozens of things back and forth across the password barrier in the last five years, why not this?

Re: Removing the custom item "keypad" entry off the POS system??

Sysums1 — Thu, 05 May 2022 20:44:13 GMT

The keypad needs to be optional, this could make us cancel with square. We don’t want employees to enter custom amounts

Re: Removing the custom item "keypad" entry off the POS system??

JJ_ — Sat, 07 May 2022 17:06:58 GMT

Thank you for taking the time to share your interest in this feature @Sysums1 I recommend you submit a Feature Request here. This will help our product team get visibility and track other Sellers' interest in your request.

Important: When submitting a request, make sure to include the desired feature, and provide the details of how this feature will help your business succeed (how would you use it and what you expect from it).