thread Re: Where does Square store label PDFs on iPad? in Archived Discussions (Read Only)

Where does Square store label PDFs on iPad?

jampff — Mon, 26 Sep 2022 20:12:09 GMT

We are trying to use a new label printer for shipping orders and getting very confused. We have successfully created the label PDF in Square, but now we need to open that PDF in the label printer app on the iPad. We cannot find the PDF that Square just created anywhere... nor can we find a way to make another PDF label for that same order if the first one is lost somewhere. Please help and thanks!

Re: Where does Square store label PDFs on iPad?

MayaP — Wed, 28 Sep 2022 16:18:14 GMT

Hello @jampff,

Thank you for reaching out. I am happy to help. Can you confirm where you made the shipping label? Can you provide the steps you went through?

Re: Where does Square store label PDFs on iPad?

MayaP — Wed, 28 Sep 2022 16:19:51 GMT

And to confirm these aren't retail labels, that have an SKU and you scan and check out? They are shipping labels to put on the box to ship out. Is that correct?