How do I update the email address for an invoice that I sent and is now overdue?

proexterminator — Tue, 16 Jul 2019 17:30:52 GMT

The title of this thread has been edited from the original: updating an overdue invoice

How do I update/edit bill to information, email address specifically, to an invoice that has already been sent and is outstanding? My customer did not receive their invoice because the email was wrong. Although I was able to change it in customer information, I was not able to edit email address on an outstanding invoice that was part of a recurring series.

Re: How do I update the email address for an invoice that I sent and is now overdue?

kellyj — Wed, 17 Jul 2019 16:01:06 GMT

@proexterminator

The easiest way to do this is to Cancel the invoice by clicking More > Cancel.

Then Duplicate the Canceled Invoice - and remove the incorrect email from the Bill To section of the email. You'll then be able to send the updated invoice to the customer after updating the Bill To Information.

thread How do I update the email address for an invoice that I sent and is now overdue? in Archived Discussions (Read Only)

How do I update the email address for an invoice that I sent and is now overdue?

Re: How do I update the email address for an invoice that I sent and is now overdue?