thread Re: When I take payments from customers why don't they show up on my square balance account does it in Archived Discussions (Read Only)

When I take payments from customers why don't they show up on my square balance account does it take

LTJSllc_44 — Fri, 30 Sep 2022 02:47:48 GMT

How long does it take for a payment to post to your square balance... I have taken multiple payments from customers but cannot see the balance still says zwro.. Does this take awhile

Re: When I take payments from customers why don't they show up on my square balance account does it

VanKalkerFarms — Fri, 30 Sep 2022 15:38:34 GMT

Payments (cash, credit card, etc) show up instantly in your transaction log. https://squareup.com/dashboard/sales/transactions

If they are not, then you may possibly be logged into a different account taking the payment than what you are viewing.

Re: When I take payments from customers why don't they show up on my square balance account does it

MayaP — Fri, 30 Sep 2022 15:42:38 GMT

Hello @LTJSllc_44,

Thank you for reaching out. I am sorry you are running into issues with your balance. As VanKalkerFarms it should be instantly. Are you still running into this issue?

Re: When I take payments from customers why don't they show up on my square balance account does it

LTJSllc_44 — Fri, 30 Sep 2022 15:49:52 GMT

Ty very much but I guess my account is under review and I can accept payments but they are froze until the review is finished