Refund Report and Bank Debits

NCSWBooks — Tue, 04 Oct 2022 16:52:05 GMT

I am having a recurring problem with Square. I have a refund report I had to screenshot because when I downloaded "detail" it only gives me 2 refunds (totaling $50) , and is missing the other $1,150 that was refunded that month and shows on the refunds page.

Additionally, I have 3 bank debits totaling $363.52. I know that if there isn't money in the Square account it debits my checking, but they are odd amounts and I have no idea how to reconcile that with the amount shown as refunds in the summary report.

Sales: $3675.0

Refunds - $50

Refunds by Amount - $1150

Net- $2,475

So why an additional 3 bank debits totaling $363.52?

I'm about at the end of my rope with Square, if someone can make sense of this I would appreciate it!

Re: Refund Report and Bank Debits

JJ_ — Thu, 06 Oct 2022 17:33:35 GMT

Hey there @NCSWBooks

We are unable to discuss Bank Transfers on this platform. I recommend reaching out to 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.

thread Refund Report and Bank Debits in Archived Discussions (Read Only)

Refund Report and Bank Debits

Re: Refund Report and Bank Debits