thread Re: Video in email campaign in Archived Discussions (Read Only)

Square Marketing? Can I include a video in email campaign?

Ashleycrodden — Mon, 03 Feb 2020 18:03:12 GMT

How do you include a video in an email campaign?

Re: Video in email campaign

ashc — Mon, 26 Aug 2019 15:19:47 GMT

There's not a way to add videos to your campaigns at this time, but I'd be happy to pass this up as a suggestion for future improvements to the Marketing team for you!

Can you give me a little more insight into how this would benefit your campaigns so I can give them the most detail?

Re: Video in email campaign

Kaloonthego — Tue, 27 Aug 2019 01:10:39 GMT

@ashc @Ashleycrodden

I really would love it if there was a video feature in the email portion. For my work, I do a lot of before and after photos but sometimes videos are a lot more effective and I would love to post them.

PLEASE ADD THIS FEATURE SOON!!!

Re: Video in email campaign

ashc — Tue, 27 Aug 2019 14:27:37 GMT

Thank you for your feedback @Kaloonthego!

I'm glad you added it to this thread so our Product team can see there's multiple sellers asking for this feature. 🙂

Re: Video in email campaign

MonikaB — Mon, 03 Feb 2020 16:15:30 GMT

I feel it's very important feature - it may make my decision to keep with this marketing tool or cancel it.

we need videos on emails- now!!

MonikaB — Mon, 03 Feb 2020 16:17:56 GMT

I may have to cancel my email marketing - I need videos!!

Re: Square Marketing? Can I include a video in email campaign?

shelleymoorevo — Thu, 28 Oct 2021 15:25:56 GMT

If we do get a video e-mail option, please reach out to me for voice over. I'd love to be a resource for your brand!

Re: Square Marketing? Can I include a video in email campaign?

kchocolates — Fri, 29 Apr 2022 19:25:21 GMT

Is a video feature coming for Square marketing emails? Directly speaking to our customers through video is a great way to connect with them.

Re: Square Marketing? Can I include a video in email campaign?

fadegawdpremium — Mon, 13 Jun 2022 13:15:35 GMT

Video feature is needed! For gifs, and less than 30 second snippets. It helps tell the story of the campaign.

Re: Square Marketing? Can I include a video in email campaign?

Arie — Tue, 14 Jun 2022 01:44:52 GMT

Thank you for resurfacing this feature request, @fadegawdpremium @ kchocolates!

We'll update this thread as soon as we have news to share. I can definitely see how useful this would be, and as a consumer really enjoy it when an email includes a .gif - hopefully this is something we can bring to Square Marketing in the future!

Re: Video in email campaign

Thistlewelly — Thu, 05 Jan 2023 22:58:03 GMT

I too would love to be able to add video for my email marketing. I've found my customers respond the best to video messages featuring me the shop owner, or my team showing items in the shop and such. Thanks!

Re: Video in email campaign

JJ_ — Sat, 07 Jan 2023 22:05:39 GMT

Thank you for taking the time to share your interest in adding videos to Square Marketing campaigns. I recommend you submit a Feature Request here. This will help our product team get visibility and track other Sellers with similar interest in your request.

Important: When submitting a request, make sure to include the desired feature, and provide the details of how this feature will help your business succeed (how would you use it and what you expect from it).