https://community.squareup.com/t5/Archived-Discussions-Read-Only/Receipt-logo-not-uploading/m-p/132123#M30799 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/198943">@SeasideStones</a>! Welcome to the Community.</P> <P>&nbsp;</P> <P>Really sorry you're having such a hard time with your logo. I'm not sure if you already tried all these steps:&nbsp;</P> <P>&nbsp;</P> <UL> <LI>Your logo should be at least 200 pixels wide and 200 pixels tall.</LI> <LI>The maximum size of the printed logo is 400 pixels wide and 200 pixels tall.</LI> <LI>A printed receipt logo should be formatted as strict black and white, without any color or shades of grey.</LI> </UL> <P>If you have- let me know. These usually get it uploaded.&nbsp;</P> Thu, 05 Sep 2019 15:32:36 GMT ashc 2019-09-05T15:32:36Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Receipt-logo-not-uploading/m-p/132024#M30798 <P>I have a professionally designed logo that I am trying to upload and I cannot get it to upload. I've tried auto-resizing <SPAN style="display: inline !important; float: none; background-color: #ffffff; color: #636466; cursor: text; font-family: inherit; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 1.4285; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">with software</SPAN> and manually resizing by adding dimensions with the same software. Even with multiple attempts none have worked. Any suggestions?</P> Thu, 05 Sep 2019 15:34:08 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Receipt-logo-not-uploading/m-p/132024#M30798 SeasideStones 2019-09-05T15:34:08Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Receipt-logo-not-uploading/m-p/132123#M30799 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/198943">@SeasideStones</a>! Welcome to the Community.</P> <P>&nbsp;</P> <P>Really sorry you're having such a hard time with your logo. I'm not sure if you already tried all these steps:&nbsp;</P> <P>&nbsp;</P> <UL> <LI>Your logo should be at least 200 pixels wide and 200 pixels tall.</LI> <LI>The maximum size of the printed logo is 400 pixels wide and 200 pixels tall.</LI> <LI>A printed receipt logo should be formatted as strict black and white, without any color or shades of grey.</LI> </UL> <P>If you have- let me know. These usually get it uploaded.&nbsp;</P> Thu, 05 Sep 2019 15:32:36 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Receipt-logo-not-uploading/m-p/132123#M30799 ashc 2019-09-05T15:32:36Z