thread Re: Can Square automatically assign a name or number to new check when placing a new order? in Archived Discussions (Read Only)

Can Square automatically assign a name or number to new check when placing a new order?

Robby — Sat, 07 Sep 2019 19:53:56 GMT

Hi, everyone

Does anybody know if it is possible that Square can automatically assign a name or number to new check when placing a new order? Every time when I key in a new food order Square always require me to input “Check Name or Swipe” as well as “Add Note” before I can send order to kitchen printer. This makes an extra step for the servers and easily mess up the sequences of all the checks. It would be perfect that the Square could automatically assign a check number to each new check based on time of the input so all the checks are aligned by numbers. As far as I know all the POS systems that I used have this function that users don’t even need to worry about the check names and sequences.

Please anyone tell me if this is possible on Square for Restaurant?

Thank you very much!

Re: Can Square automatically assign a name or number to new check when placing a new order?

lovemychaos — Tue, 24 Sep 2019 19:20:34 GMT

I think this is in your printer settings. I'm at home right now... so don't have access to my POS tablet, but somewhere in the printer settings there is an option to choose custom or automatic tickets.

Account>Setup Hardware

Re: Can Square automatically assign a name or number to new check when placing a new order?

kellyj — Wed, 25 Sep 2019 21:28:13 GMT

@Robby

If you are using Open Tickets it will give you the option to Enter the Customer Number or Name or Auto-Assign Ticket Numbers. You can find this in your Create Printer Station settings of the App.

Re: Can Square automatically assign a name or number to new check when placing a new order?

Robby — Wed, 25 Sep 2019 22:33:01 GMT

Thank you so very much for the help! I checked the printer setting and chose Automatic Tickets. But it still ask for manually enter ticket number or name. It didn’t automatically assign ticket numbers.

Re: Can Square automatically assign a name or number to new check when placing a new order?

Robby — Wed, 25 Sep 2019 22:38:30 GMT

Thank you so very much for the help! Can you please show me step by step how to set up auto- assign ticket numbers?

Re: Can Square automatically assign a name or number to new check when placing a new order?

kellyj — Sun, 29 Sep 2019 14:52:09 GMT

@Robby

If you click on this link the step-by-step for setting up Open Tickets is in our Support Center.

Let me know if you have any issues getting it set up!

Re: Can Square automatically assign a name or number to new check when placing a new order?

Alexssi — Wed, 17 Feb 2021 04:12:01 GMT

Hello,

I'm following this conversation. I would like to start using BUMP and would like to assign a name while taking the order and have it apppear on BUMP. Is this possible to set up?

Re: Can Square automatically assign a name or number to new check when placing a new order?

JustinC — Thu, 18 Feb 2021 14:50:18 GMT

Sure!! Check out this page, as it explains how to integrate the two. @Alexssi

Re: Can Square automatically assign a name or number to new check when placing a new order?

Alexssi — Thu, 18 Feb 2021 15:15:56 GMT

Ok, so I’m using BUMP and Square. I’ve got my Open Tickets enabled in Square so I can put a name to the order. But still the name doesn’t show up on the Bump screen.
Does anyone know exactly how to enable this?

thanks.

Re: Can Square automatically assign a name or number to new check when placing a new order?

nika — Fri, 19 Feb 2021 15:08:24 GMT

Hey @Alexssi! Looks like @newlinecheckout shared a workaround on this thread where you also asked. For any future questions you might have, if you post on just one board, we'll get to it!