https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-I-apply-a-reward-to-a-sale/m-p/132494#M30625 <P><EM>This reply was created from an existing thread.</EM></P> <P>&nbsp;</P> <P>I've created new items from my register (phone), within categories that are all eligible for loyalty points and redemption. However, it didn't allow me to apply a loyalty free drink.</P> <P>&nbsp;</P> <P>When I tried again with the same customer, it had generated 2 COUPONS "Awarded September 2019" #918653 and #074896. I tried applying those just in case, and it still did not apply the loyalty (or any) discount to the eligible drink.<BR /><BR />When selecting the (!) by Discount on the ticket, it said I needed to select an eligible item for the discount. I had. I checked.</P> <P>&nbsp;</P> <P>Help?</P> Thu, 12 Sep 2019 15:47:19 GMT SimpleCoffee 2019-09-12T15:47:19Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-I-apply-a-reward-to-a-sale/m-p/132494#M30625 <P><EM>This reply was created from an existing thread.</EM></P> <P>&nbsp;</P> <P>I've created new items from my register (phone), within categories that are all eligible for loyalty points and redemption. However, it didn't allow me to apply a loyalty free drink.</P> <P>&nbsp;</P> <P>When I tried again with the same customer, it had generated 2 COUPONS "Awarded September 2019" #918653 and #074896. I tried applying those just in case, and it still did not apply the loyalty (or any) discount to the eligible drink.<BR /><BR />When selecting the (!) by Discount on the ticket, it said I needed to select an eligible item for the discount. I had. I checked.</P> <P>&nbsp;</P> <P>Help?</P> Thu, 12 Sep 2019 15:47:19 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-I-apply-a-reward-to-a-sale/m-p/132494#M30625 SimpleCoffee 2019-09-12T15:47:19Z