thread Re: Getting error when try to add hours unit to invoice in Archived Discussions (Read Only)

Hour as a unit

cflms — Tue, 24 Sep 2019 14:46:51 GMT

I am dumbfounded at such a simple thing not being implemented with SO MANY requests that I've found online.

You allow fractions of various types of scientific units like length, area, and volume. However, the most basic scientific unit of service (time), isn't offered as a unit.

I tried to add a unit called hour that was available in decimal variation, however, it simply wasn't an allowable type.

21st century... Really?... C'mon Square... Can't figure it out or what?

What i have to do currently is bill my clients per mile and then add a note to the line item that lets them know... "Square doesn't actually have hours as a unit so i use miles in its place. I apologize for the inconvenience."

Re: Hour as a unit

kellyj — Wed, 25 Sep 2019 21:26:14 GMT

@cflms

Sorry for the frustration around this limitation. We're happy to continue to pass this request to our product team for iteration. Your Workaround is a smart one. I'll see if I can get some clarification on why this is currently not a unit of measurement used.

For more information on our Feature Request check out this link for the lifecycle information, and I'm happy to pass on any feedback I get around the hours request.

Re: Hour as a unit

pessosices — Wed, 25 Sep 2019 22:24:37 GMT

That's strange - I was able to add a custom decimal unit for Hours without any issues!

Re: Hour as a unit

PJP — Sun, 29 Sep 2019 16:46:57 GMT

How did you do this? I am not seeing any way to add a custom unit. I only see the list of measurements like Acre, ft, ml, etc. I want to be able to bill in fractions of an hour. For me, .25, .50, .75 is good enough, but I would like it to appear as HRS or HR, not by the foot or yard or mile, etc

Re: Hour as a unit

pessosices — Sun, 29 Sep 2019 17:25:41 GMT

On the POS App you would click "Create Unit" - or on the Web Dashboard you just start typing in the Unit Field - or in Invoices you would click the Customize button there and type in your custom unit.

Re: Hour as a unit

Lsol — Sun, 29 Sep 2019 20:22:19 GMT

I can offer a second source on this. I was able to create an Hour time unit fairly easily as well.

In the Web Dashboard Select "Items", then on the left pick the "Units" sub item.

That'll give you the "Add a Unit" button in the upper right.

Once you click that just type what you want your Unit to be called into the "Select Unit" Field. I opted for "Hour". That will give you an option to Create "unit". Then just pick .00 for the precision type and you're good.

Getting error when try to add hours unit to invoice

Art-M — Mon, 07 Sep 2020 01:28:58 GMT

I try adding hours to invoice (using the web interface) and get an error message.

"We're sorry but something went wrong."

How to make the units on an invoice be hours? (like, 1.75 hours).

Thank you

Re: Getting error when try to add hours unit to invoice

isabelle — Tue, 08 Sep 2020 13:48:38 GMT

Hey @Art-M!

Thanks for posting in the Seller Community.

Did you select customize under quantity?

Let me know! 👀