thread My Clients can't view business address even after booking in Archived Discussions (Read Only)

My address on the appointment confirmation does not match my online booking address

ronholtz — Thu, 03 Oct 2019 19:49:12 GMT

I just received an email confirmation for an online booking. My business address and the 'Where' address don't match the details shown when you click on the 'View Details' link.

I cannot seem to find the place where I can change my business address. It shows up in the details form but not on the first form you see when you open the email. It shows my old address.

Re: My address on the appointment confirmation does not match my online booking address

kellyj — Sat, 05 Oct 2019 16:01:33 GMT

@ronholtz

Did you change your Address in your Locations tab of your Square Dashboard and make sure it's showing the same in your receipts?

You can do this by logging into your Dashboard > Account and Settings > Business > Locations

If that does not update the information for you, please let us know so we can look into where else this may not be updated for you yet.

My Clients can't view business address even after booking

LillieMD — Tue, 01 Sep 2020 04:31:33 GMT

My clients can't view my business adress even after they've booked their appointments and received confirmation. I've checked my address is correct and I do not have it as mobile, but the button says it'll show on their reciepts. They don't pay until after their appointment...how can I fix this?

Re: My Clients can't view business address even after booking

JustinC — Wed, 02 Sep 2020 13:15:01 GMT

@LillieMD - Since you confirmed your address is correct from Account & Settings > Locations, reach out to CS to double check your settings.