thread Re: wrong address/location? in Archived Discussions (Read Only)

wrong address/location?

sunsetvictoria — Sat, 05 Oct 2019 02:24:03 GMT

Hello! When I was signing up, I was asked for my address (where do I live) but when I typed the zip code the city automatically appeared but the state was a completely different one. I live in Puerto Rico and that option is not available on the drop-down menu for the existing states of the united states, nor is existent as an option as if were a separate place.

Thank you,

Re: wrong address/location?

GlassJudy — Sun, 06 Oct 2019 19:09:57 GMT

Per this Square article, you are not able to process sales via Square in Puerto Rico, but that may change in the future.

Re: wrong address/location?

Joe — Sun, 06 Oct 2019 19:12:53 GMT

Hi there @sunsetvictoria 👋 Thanks for posting! And welcome to the Seller Community - we are so happy to have you aboard.

@GlassJudy is once again correct. Puerto Rico is not currently one of the territories Square supports. We will be sure to share any news if this changes in the future.