thread Re: Deleted items reappearing in inventory in Archived Discussions (Read Only)

Deleted items reappearing in inventory

thepewtershop1 — Wed, 06 Nov 2019 21:37:53 GMT

I have deleted upwards of hundreds of items over the past two years of using Square, and somehow these items always reappear on my items list no matter what I do. Is there a better way to permanently delete items for good?? I have tried exporting my library to Excel but it seems like it would take me 3 times as long to delete that way...thanks for any advice!

Re: Deleted items reappearing in inventory

JustinC — Thu, 07 Nov 2019 22:23:09 GMT

Hmmm, something seems off here. Whenever you delete items, they should be gone for good - strange that they're reappearing. Might be best to to surface this with our Support Team, as they'll be able to escalate it further if the fix is a little more complex.

Re: Deleted items reappearing in inventory

SugarSpite — Sat, 07 Jan 2023 23:38:36 GMT

Did anyone ever find a fix for this? I’ve been struggling with this problem all day…..

Re: Deleted items reappearing in inventory

Kassi_ — Mon, 09 Jan 2023 21:39:00 GMT

Hey there, @SugarSpite -

Have you reached out to our Support team, so they can take a deeper look into what you're seeing? Do you have any links from your Inventory to your Online Store?

I will keep an eye out for your reply👀.