thread Re: can you charge customers a fee for using egift card in Archived Discussions (Read Only)

egift card fees

train2at — Thu, 07 Nov 2019 17:54:41 GMT

I am brand new to Square and have just setup egift cards on my website. I would like to pass along the square fees I am charged onto the customer when they purchase a card. For example, it they purchase a $10.00 card, I get $9.41. I would like to add that .59 cents to the cost of the card as a fee, so their total would be $10.59. How do I set that up in square? Thank you!

Re: egift card fees

ashc — Thu, 07 Nov 2019 19:19:29 GMT

Hi @train2at! Welcome to the Community.

At this time, there's not a way to charge the customer for the fee on eGift cards.

We've gotten this request before but it's not something you'd be able to do at this time.

can you charge customers a fee for using egift card

AthenasInc13 — Sat, 09 Nov 2019 06:27:45 GMT

Can you add an automatic fee to customers for using the egift card link?

Re: can you charge customers a fee for using egift card

ashc — Sat, 09 Nov 2019 19:47:04 GMT

Hi @AthenasInc13! Welcome to the Seller Community.

I moved your post here to this existing thread in the Community around charging the customer for the egift card fees.

See my answer above for more details.