Why don't the totals from Payment Methods report match those from Sales Reports?

ranchosierra — Sun, 10 Nov 2019 16:22:31 GMT

I run monthly reports - specifically the Payment Methods report and the Category Sales report. They always report slightly different numbers.

Shouldn't the Total Collected (from Payment Methods) equal the Net Sales plus Taxes (from Category Sales) plus Gift Cards purchased for the same time period?

Re: Why don't the totals from Payment Methods report match those from Sales Reports?

isabelle — Mon, 11 Nov 2019 22:41:53 GMT

Hey @ranchosierra!

Good question.

The payment methods report will show you a summary of the total collected and any associated fees from credit, debit and gift cards, and any other tender types.

The category report, assuming your items are all listed under a specific category, will show an overview of top grossing categories and the number of items sold within each category.

Would you mind giving an example of how the reports are differing? What column are you looking at when you are viewing the category sales report?

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Why don't the totals from Payment Methods report match those from Sales Reports?

Re: Why don't the totals from Payment Methods report match those from Sales Reports?