thread Re: Can gift cards be merged from one square account to another? in Archived Discussions (Read Only)

Can gift cards be merged from one square account to another?

barrio916 — Tue, 12 Nov 2019 23:56:12 GMT

I have two separate square accounts but I am in the process of merging them to one. I have gift cards for each account, but would like to merge gift cards from one account to the other. Is this possible and if so, what are the steps?

Re: Can gift cards be merged from one square account to another?

Joe — Thu, 14 Nov 2019 13:49:10 GMT

Hi there, @barrio916 - thanks for your question! Great to hear from you again on the Seller Community.

Migrating Gift Cards between Square accounts is definitely something that is possible! However, it does take a little bit more hands-on work by our Support Team.

Whenever you have a few moments, give us a call and our Support Team will work with you to get this resolved.

Re: How do I transfer gift card balances from an old square site to a new one?

sayra — Wed, 18 Nov 2020 18:01:10 GMT

Hey @MatthewKess - I moved your post here where another seller asked the same question. Take a look at @Joe best answer on how you can get this done.

Let me know if you have any other questions.