thread How do I change my contact phone number? in Archived Discussions (Read Only)

How do I change my contact phone number?

Superdog — Thu, 14 Nov 2019 00:57:34 GMT

I have discovered that the phone number associated with my account is incorrect. What must I do to correct it?

Re: How do I change my contact phone number?

Joe — Thu, 14 Nov 2019 21:49:32 GMT

Hi there, @Superdog - thanks for dropping in here with this question! We can definitely help out here.

There are two separate places where a phone number can be associated with your Square account.

The first is in your general business information. This number is what appears for your customers on your digital receipt. You can edit this number by accessing Account & Settings > Business > Receipt > Receipt Information.

You can also edit the phone number that is associated with your Two-Step Verification security within the Online Dashboard, as well. To edit this number, go to Account & Settings > Personal Information > Two Step Verification. Remember that changing this number is considered a high-risk action, and will require you to receive a verification email to be able to make the change.

I hope this information is helpful! Let me know if I missed the mark on answering your question - I want to make sure this gets solved for you. Cheers!

Re: How do I change my contact phone number?

StrategyCareers — Sun, 09 May 2021 20:57:49 GMT

Hello! How can I eliminate my phone number from the receipt? I have an online business and do not wish to be contacted by customers on the phone

Re: How do I change my contact phone number?

AshleyK — Mon, 10 May 2021 20:06:17 GMT

@StrategyCareers You can do this under Account & Settings > Receipt on the Square Dashboard. Scroll down until you see "Contact." Click "Edit Details" and remove your phone number from there. 🙂