thread Re: Can customer choose amount to pay on an invoice total? in Archived Discussions (Read Only)

How can I accept a partial payment on an invoice by email?

dconkle — Wed, 20 Nov 2019 20:26:54 GMT

The title of this thread has been changed from: Accepting Partial Payments

So, I see in the Community that it has been awhile since this question was asked. I need to allow partial payments on invoices for our Boy Scout Troop. I see that there was some talk of being a beta tester for this. How did that beta test go and did you get any results that would allow for partial payments on invoices sent via email?

Re: Accepting Partial Payments

Valentina — Wed, 20 Nov 2019 20:24:54 GMT

@dconkle, that beta testing is no longer active because the partial payment feature was rolled out in December 2018!

You should be able to request payment for a portion of your invoice upfront as a deposit via email, and set a separate due date for the remaining balance. The instructions for this can be found right here.

Can customer choose amount to pay on an invoice total?

kmcartee — Sat, 22 Feb 2020 16:16:00 GMT

What is the best way to set up an invoice for a customer that would like to make partial payments on a total invoice due? Is it possible for the customer to select/customize the amount they would like to pay - or does this have to be set up as an installment payment?

Re: Can customer choose amount to pay on an invoice total?

JustinC — Sun, 23 Feb 2020 21:04:46 GMT

Hey @kmcartee -

While customers are unable to partially pay for invoices themselves, you can set up installments for them as you mentioned or request a deposit.

Check out @Valentina's post here on how to request deposits!