https://community.squareup.com/t5/Archived-Discussions-Read-Only/Customer-paid-with-PayPal-but-can-t-find-the-charge-Help-please/m-p/196672#M28939 <P>I had the same thing happen... We have a PayPal account. It is linked to our online store (In settings it shows that it is connected). Customer purchased product online, we shipped it. 30 days later, we get a notice that the payment was returned to the customer because we didn't claim it... So are PayPal payments handled differently than other payments on web orders? We just gave away $170 worth of merchandise</P> Thu, 20 Aug 2020 14:22:09 GMT InGoodSpirit 2020-08-20T14:22:09Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Customer-paid-with-PayPal-but-can-t-find-the-charge-Help-please/m-p/139411#M28938 <P>Customer paid with PayPal, but can't find the charge. I looked in my bank account and nothing.</P> <P>&nbsp;</P> Sat, 16 Nov 2019 16:46:20 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Customer-paid-with-PayPal-but-can-t-find-the-charge-Help-please/m-p/139411#M28938 favfinds 2019-11-16T16:46:20Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Customer-paid-with-PayPal-but-can-t-find-the-charge-Help-please/m-p/196672#M28939 <P>I had the same thing happen... We have a PayPal account. It is linked to our online store (In settings it shows that it is connected). Customer purchased product online, we shipped it. 30 days later, we get a notice that the payment was returned to the customer because we didn't claim it... So are PayPal payments handled differently than other payments on web orders? We just gave away $170 worth of merchandise</P> Thu, 20 Aug 2020 14:22:09 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Customer-paid-with-PayPal-but-can-t-find-the-charge-Help-please/m-p/196672#M28939 InGoodSpirit 2020-08-20T14:22:09Z