thread Re: I am just signing up for square and I am in the section: Where should we send your reader? in Archived Discussions (Read Only)

I am just signing up for square and I am in the section: Where should we send your reader?

csharma1 — Sun, 17 Nov 2019 07:41:22 GMT

I am just signing up for Square and I am in the section: Where should we send your reader?

I keep inputting my address and get the message: Unverified Address: We were unable to verify your shipping address. Please update or input a new one.

My address is perfectly legitimate... in fact very close to Square headquarters. This is very frustrating. How do I get past this? I do need a free reader.

Thanks!

Re: I am just signing up for square and I am in the section: Where should we send your reader?

isabelle — Mon, 18 Nov 2019 21:27:00 GMT

Hey @csharma1!

Thanks for posting in the Seller Community. Sorry about this. That sounds frustrating.

I opened a case directly with a team member so they can follow up shortly via email about sending you a free reader. For your reference, your case number is: 45642661. Keep an eye on your email inbox for more details.

Re: I am just signing up for square and I am in the section: Where should we send your reader?

Imrana_Mouna — Tue, 09 May 2023 19:47:11 GMT

Hi - I am having the same issue. Unverified Address: We were unable to verify your shipping address. Please update or input a new one. The address is correct so I am not sure how to get past this?!

Re: I am just signing up for square and I am in the section: Where should we send your reader?

JJ_ — Thu, 11 May 2023 18:16:00 GMT

Hello, @Imrana_Mouna and welcome to the Seller Community

If you're having trouble placing the order for your free reader our support team can definitely lend a hand. Please reach out at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday.

You can also get in touch with our Messaging and Email Support Teams here.