thread Re: How do I add sales tax rate to a receipt? in Archived Discussions (Read Only)

How do I show the tax rate on a printed receipt?

IslandGypsy — Thu, 05 Dec 2019 17:52:15 GMT

[The title of this thread has been edited from the original: How do I add sales tax rate to a receipt?]

Hello,

I can’t find where I can add sales Tax Rate on Receipt. The Customer Receipt prints out only with line: Sales Tax, but no Tax Rate.

Thank you.

Re: How do I add sales tax rate to a receipt?

Valentina — Wed, 27 Nov 2019 20:33:21 GMT

Welcome to the Seller Community @IslandGypsy! The sales tax rate should be visible on your printed receipts, as long as you have sales tax applied to the items being purchased. You can edit and see an example of what your receipt should look like to customers in your Dashboard.

Could you possibly share a photo of what you're seeing on your receipts here so we can take a closer look?

Re: How do I add sales tax rate to a receipt?

IslandGypsy — Thu, 05 Dec 2019 16:41:35 GMT

Hello,

thank you for a reaching me out. I will attached our store receipt. How you can see there isn’t sales tax as number 7%. Only: sales tax.

Re: How do I add sales tax rate to a receipt?

isabelle — Sun, 08 Dec 2019 18:22:24 GMT

Hey @IslandGypsy!

Thanks for your reply.

Did you manage to get the screenshot of what you're seeing?

I know that the percentage for any tax created will be shown on a digital receipt. Is your question whether or not it will show on a printed receipt?

Let me know!

Re: How do I add sales tax rate to a receipt?

IslandGypsy — Wed, 11 Dec 2019 19:04:30 GMT

Hello,

yes, I sent already week ago print screen, but still waiting an answer.

I attached one more time print screen how looks our store receipt in printed way.

Re: How do I add sales tax rate to a receipt?

Valentina — Fri, 13 Dec 2019 00:31:19 GMT

Hm, it sounds like you may have sent in a photo to our support team instead of attaching it directly here in this thread. No worries @IslandGypsy! I think I know exactly what you're asking, and I have a suggestion for you here 🎉

From the app, head over to Settings, then select Taxes.
Pick the tax you want to edit here.
Below where you can toggle the tax on/off, you should see Name.
Clicking on this will allow you to name the tax, and whatever you enter in here will appear on your customers' receipts! You can name it "15% Sales Tax", or whatever the tax percentage is.

If you'd prefer to do this from your Dashboard, you can do so right here!

Re: How do I add sales tax rate to a receipt?

Genesis-Sean — Sun, 15 Dec 2019 15:25:48 GMT

It sounds like your receipt is calculating the sales tax, but you want something on your receipt to make it clear to the customer how the sales tax was calculated ie: 7%. A solution may be to make the name of your sales tax more descriptive, for example: "7% Sales Tax" rather than just "Sales Tax"