thread Re: customize online store confirmation email in Archived Discussions (Read Only)

customize online store confirmation email

coffeegirl — Thu, 05 Dec 2019 18:15:57 GMT

when i first set up my online store i set it up under my business at the time. i have morphed my business and would now like to change my online store to my current business. i can change everything about the store, but email confirmations come through as my original business. is there anyway to change this? this seems as though it will be confusing to customers.

is there a way to start completely over with setting up the store?

Re: customize online store confirmation email

ashc — Sat, 07 Dec 2019 12:46:48 GMT

Hi @coffeegirl!

Have you updated your business name on the account?

What specifically is coming up showing your old business within the confirmation emails?

Re: customize online store confirmation email

coffeegirl — Sat, 07 Dec 2019 14:05:05 GMT

thanks for your reply. i've actually talked to square about this and we discovered i hadn't switched to the new store platform. so it's all good now. 🙂

Re: customize online store confirmation email

ashc — Sat, 07 Dec 2019 14:22:29 GMT

@coffeegirl Oh awesome! Love to hear it.