thread Re: I have done all the resets on my phone and chip reader. My reader still won't connect with my... in Archived Discussions (Read Only) https://community.squareup.com/t5/Archived-Discussions-Read-Only/I-have-done-all-the-resets-on-my-phone-and-chip-reader-My-reader/m-p/143094#M28140 <P>I'm really sorry to hear you're having trouble pairing your reader to your phone <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/226671">@Tllgrll</a>! These <A href="https://squareup.com/help/us/en/article/5673#my-reader-wont-pair-with-my-device" target="_blank">pairing troubleshooting steps</A> usually help but it might be worth <A href="https://squareup.com/help/us/en/article/4993" target="_blank">calling our CS team</A> so they can investigate this further.</P> Tue, 10 Dec 2019 01:45:59 GMT Helen 2019-12-10T01:45:59Z I have done all the resets on my phone and chip reader. My reader still won't connect with my phone https://community.squareup.com/t5/Archived-Discussions-Read-Only/I-have-done-all-the-resets-on-my-phone-and-chip-reader-My-reader/m-p/142827#M28139 <P>How do I get my phone and reader to connect.&nbsp; I did all the resets.&nbsp; Made sure everything is on and it still won't connect.&nbsp; It was working fine before.&nbsp; This is the second time this year I have had this problem.&nbsp; &nbsp;This time the resets are not working.&nbsp; Help!</P> Sun, 08 Dec 2019 03:19:02 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/I-have-done-all-the-resets-on-my-phone-and-chip-reader-My-reader/m-p/142827#M28139 Tllgrll 2019-12-08T03:19:02Z Re: I have done all the resets on my phone and chip reader. My reader still won't connect with my... https://community.squareup.com/t5/Archived-Discussions-Read-Only/I-have-done-all-the-resets-on-my-phone-and-chip-reader-My-reader/m-p/143094#M28140 <P>I'm really sorry to hear you're having trouble pairing your reader to your phone <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/226671">@Tllgrll</a>! These <A href="https://squareup.com/help/us/en/article/5673#my-reader-wont-pair-with-my-device" target="_blank">pairing troubleshooting steps</A> usually help but it might be worth <A href="https://squareup.com/help/us/en/article/4993" target="_blank">calling our CS team</A> so they can investigate this further.</P> Tue, 10 Dec 2019 01:45:59 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/I-have-done-all-the-resets-on-my-phone-and-chip-reader-My-reader/m-p/143094#M28140 Helen 2019-12-10T01:45:59Z