thread Re: How can I adjust inventory when something was sold? in Archived Discussions (Read Only)

How can I adjust inventory when something was sold?

spruce123 — Mon, 09 Dec 2019 18:48:33 GMT

One of my employees couldn't find an item in the inventory when she was ringing someone up so she just put in a custom amount. How can I fix my inventory since I didn't lose that item based off of the options? I want to make sure it is reduced correctly to accurately reflect that this particular item was sold.

Re: How can I adjust inventory when something was sold?

nika — Tue, 10 Dec 2019 21:34:49 GMT

Hi @spruce123. First, you can refund that sale so that your books are accurate.

As far as inventory goes, the POS app doesn't automatically adjust inventory when a refund is done. You'll have to manually go in and adjust it.

I moved your question here so we can better track this request.