thread Re: Can I customize the Square debit card with my Logo? in Archived Discussions (Read Only)

Can I customize the Square debit card with my Logo?

MidnightMade — Tue, 10 Dec 2019 00:42:14 GMT

Can I customize the Square debit card with my Logo? I have uploaded my Logo to my Profile, I just applied and was approved for my debit card and it allows me to choose a signature for myself, but no place for a logo. Will it apply automatically? Thank you.

Re: Can I customize the Square debit card with my Logo?

isabelle — Tue, 10 Dec 2019 23:44:13 GMT

Hey @MidnightMade.

Welcome to the Seller Community.

As of right now, you can add a signature, and there are pre-loaded icons you can select from (if you order on the app), but you would not be able to upload an image of your logo.

This is a feature request we're working on. Thank you for your patience!

Re: Can I customize the Square debit card with my Logo?

MRPH0T0 — Thu, 01 Sep 2022 17:29:49 GMT

Hola Olive,

Am I not able to customized and order an updated debit card through the desktop login?

Re: Can I customize the Square debit card with my Logo?

_Violet — Sat, 03 Sep 2022 16:55:51 GMT

Hello, @MRPH0T0 👋 Hope it's okay for me to step in for Olive here to help answer your question.

The steps you'll need to take to order your Square Card on your Dashboard can be found here in our Support Center. Please let me know if you have any further trouble or questions!

Re: Can I customize the Square debit card with my Logo?

MRPH0T0 — Sat, 03 Sep 2022 18:36:24 GMT

Thank you Alanah. So, there is no "reorder" a new card option. You have to select the "lost or stolen" card option in order to close out your existing card. Then you are presented with the option to order a new card. Also, the new custom signature and icon feature is only available through the phone app and not through the desktop version. Sadly, this is not clarified anywhere on the help files. It would be great to add these limitations to the Q&A section.

But I'm happy to report that I was able to use the mobile app to create my new customized card and am now just waiting for it to arrive.

Gracias - Manuel

Re: Can I customize the Square debit card with my Logo?

_Violet — Sat, 03 Sep 2022 21:57:16 GMT

Hi there again, @MRPH0T0. Lo siento, it seems I didn't understand your question correctly. Me culpa 😓

You wanted to update the design on an existing card, not order a new one with a new design.

We appreciate your feedback! I can certainly pass this along to our Content Team who manages our online resources. Additionally, I will reach out to the Square Card Team as well to let them know about the limitations in the Dashboard vs in the Square app 👍