thread Square Gift Cards not working in 2019 - notice a 2017 thread but still does not work in Archived Discussions (Read Only)

Square Gift Cards not working in 2019 - notice a 2017 thread but still does not work

trw104 — Tue, 10 Dec 2019 02:03:51 GMT

What gift card solutions work with Square? The square link does not work with Safari and we have already lost 3 sales. What alternatives are people using or do you need a new payment solution?

Re: Square Gift Cards not working in 2019 - notice a 2017 thread but still does not work

nika — Wed, 11 Dec 2019 20:27:08 GMT

Welcome to the Seller Community, @trw104! Is it the eGift card link you're having trouble accessing, or the link to purchase actual plastic gift cards for your business?

Re: Square Gift Cards not working in 2019 - notice a 2017 thread but still does not work

trw104 — Wed, 11 Dec 2019 20:55:33 GMT

The e-gift card link.

Re: Square Gift Cards not working in 2019 - notice a 2017 thread but still does not work

nika — Thu, 12 Dec 2019 16:56:20 GMT

Thanks for clarifying, @trw104. I just checked your eGift card site and didn't have any trouble accessing it. I'm using a Chrome browser, but you shouldn't have any issues with a Safari browser. Can you try these browser troubleshooting steps and give it another try?

If you're still running into problems accessing your eGift selling site, go ahead and give our CS team a call so they can dig a little deeper.