thread Re: How do make a deposit on my invoices in Archived Discussions (Read Only)

How do make a deposit on my invoices

HCCharters — Tue, 10 Dec 2019 19:27:09 GMT

Whenever I make my invoices and I need to put on them that my customer has made a deposit towards the invoice (or partial payment) it will tell me that the invoice is paid. How can I make it to where it doesn't mark it paid?

Re: How do make a deposit on my invoices

Joe — Thu, 12 Dec 2019 16:13:12 GMT

Hi there, @HCCharters! Thanks for posting here on the Seller Community! Invoices utilize many different features with a lot of moving parts. I think we can provide some clarity here.

If you've already marked your Invoice as Paid, the only way to reverse this action would be to issue a refund on the Invoice. The one caveat to refunding an Invoice is that the Invoice would not longer be able to accept another payment (our system is very linear, in that there can only be one action and one equal and opposite reaction). From here, you would need to create a new Invoice altogether to re-take payment.

I hope this makes sense! Please let me know if I missed the mark on interpreting your question. I am here to help!

Re: How do make a deposit on my invoices

cmusicshop — Thu, 12 Dec 2019 16:31:25 GMT

@HCCharters As of now that isn't an option but myself and many others have requested more flexible invoicing options including multiple payments. I know they are working on something in regards to Invoices but I haven't heard any word yet on specifics. There is a beta community I would suggest trying to join and lend your voice to.