thread The vendor email address is not correctly populated in Purchase Order. How can this be fixed? in Archived Discussions (Read Only)

The vendor email address is not correctly populated in Purchase Order. How can this be fixed?

theoldtownshop — Thu, 12 Dec 2019 17:13:59 GMT

We create & email Purchase Orders using Square, and it is great. But, the Vendor email address is not being pulled from our Vendor library to populate on the Purchase Order. Many times, all of the vendor information is missing from the Purchase Order, and many times the email address is either missing or incorrect (not updated from the Vendor Library). This requires a manual entry on the PO, and a manual entry when emailing the PO. How can this be fixed?

Re: The vendor email address is not correctly populated in Purchase Order. How can this be fixed?

JustinC — Sat, 14 Dec 2019 20:51:07 GMT

@theoldtownshop Hmm, Interesting..

This definitely shouldn't be happening. I'd double check your Vendor library to ensure all emails are saved. If you still need help, our Retail Team suggested calling in so they can take a look for you.

I hope this gets sorted out!