thread Invoices: Request Deposit option not working in Archived Discussions (Read Only)

Invoices: Request Deposit option not working

ped — Tue, 07 Jan 2020 08:26:39 GMT

The title of this thread has been edited from the original: Invoice Deposit Option Not Working

for the past hour I have been trying to add a deposit option to my invoice and when I do the screen freezes and I cannot get back to the original invoice without loosing my typed information. This is holding up my business and I can not move on to the next project PLEASE HELP

why is the invoice deposit feature not working

ped — Tue, 07 Jan 2020 05:06:27 GMT

I am trying to use the invoice (deposit) request and when I do the screen locks

Re: Invoices: Request Deposit option not working

Joe — Tue, 07 Jan 2020 16:52:29 GMT

Hi there, @ped. Thanks for reaching out here and letting us know about this. So sorry for the trouble!

Are you experiencing this issue on the mobile Invoices app or on a Desktop Computer? If you are using the app, we recommend trying out these troubleshooting steps. We want to make sure both your app and your device are running current software.

If that doesn't seem to resolve the issue, we recommend reaching out to our Support Team for further assistance.

Let me know if you have any questions! I will keep an eye out for your response.