thread Re: How do I delete an unpaid invoice so customer cannot view it anymore? in Archived Discussions (Read Only)

How do I delete an unpaid invoice so customer cannot view it anymore?

Keyman — Fri, 04 Nov 2022 11:41:05 GMT

How do I delete an unpaid invoice so customer cannot see it anymore?

I read that I cannot delete it..but even when I archive it customer can still click a sent link and view it... how can I stop customers old link from going back to a past unpaid invoice??? Thanks M

Re: How do I delete an unpaid invoice so customer cannot view it anymore?

Donnie-M — Fri, 04 Nov 2022 17:41:40 GMT

@Keyman first question, did you cancel the invoice? 2nd option might be to edit the invoice and void items/edit and then cancel it. I don't think archive does much other than remove it from your list of active/paid/overdue invoices.

Re: How do I delete an unpaid invoice so customer cannot view it anymore?

Keyman — Sun, 06 Nov 2022 20:32:55 GMT

yes.. I canceled it..but doesnt make a dif... either way customer can still pull it up with a link provided to them...

Re: How do I delete an unpaid invoice so customer cannot view it anymore?

Arie — Tue, 08 Nov 2022 05:10:52 GMT

You can also notify your customer of the cancellation, @Keyman. While they might still see the original invoice, they won't be able to pay a cancelled invoice.