thread Re: Why isn't there a photo when I post a link to my products in Archived Discussions (Read Only)

Why isn't there a photo when I post a link to my products

Tina22 — Mon, 13 Jan 2020 19:15:14 GMT

When I post a link to a pro

duct on Facebook there is no photo. Same thing with my actual web address, too. Am I doing something wrong? I attached a pic of what shows up

Re: Why isn't there a photo when I post a link to my products

JustinC — Tue, 14 Jan 2020 20:49:19 GMT

@Tina22

This is a known issue our Weebly Team is aware of and a fix is coming soon so stay on the lookout!

Re: Why isn't there a photo when I post a link to my products

Tina22 — Tue, 14 Jan 2020 21:35:26 GMT

Awesome!! Thank you so much!! All this time I just thought I was doing something wrong because I really have no clue what the heck I'm doing, lol

Re: Why isn't there a photo when I post a link to my products

JustinC — Tue, 14 Jan 2020 22:55:43 GMT

@Tina22

Ha! No worries - It's not just you. Thanks for your understanding and incredible patience while the Online Store team work on a fix.

Re: Why isn't there a photo when I post a link to my products

RaisingArrows2 — Thu, 27 Feb 2020 15:05:35 GMT

Has a solution been found? I am

having the same issue as OP.

Re: Why isn't there a photo when I post a link to my products

Tina22 — Thu, 27 Feb 2020 15:26:17 GMT

No, not that I know of 🤬 I've had the site for almost a year. You'd think they could fix this 😥

Re: Why isn't there a photo when I post a link to my products

Joe — Sat, 29 Feb 2020 14:09:11 GMT

Hi there, @RaisingArrows2 - we appreciate your patience here. It looks like this is still an ongoing issue being addressed by our Weebly Team. We will be sure to bounce back here and let you know any relevant information in regards to a resolution.

Thanks so much for your patience!

Re: Why isn't there a photo when I post a link to my products

Joe — Sat, 29 Feb 2020 16:26:25 GMT

We hear you, @RasingArrows2! Thanks for your patience here.