thread Re: When someone redeems their gift card ami supposed to clear the balance? in Archived Discussions (Read Only)

When someone redeems their gift card ami supposed to clear the balance?

Sole2soul — Tue, 14 Jan 2020 19:13:24 GMT

I am wondering what to do when someone uses their gift card. Do I clear the balance or leave it?

JustinC — Wed, 15 Jan 2020 15:57:56 GMT

Hey @Sole2soul - When a Square Gift Card is used, the balance automatically depletes so there's no need to clear it manually. Just leave it!

I hope this helps!

Sole2soul — Wed, 15 Jan 2020 16:32:05 GMT

Thanks Justin,

Thats what I have been doing but just wanted to confirm. Thanks for getting back to me.

Best,

Sue

JustinC — Wed, 15 Jan 2020 16:37:57 GMT

@Sole2soul - No worries! Glad you asked 🙂