thread Re: I Dont have a pass code and it.keeps asking for in Archived Discussions (Read Only)

How to skip the passcode screen in-app with no Team Members

mshotsuga — Tue, 21 Jan 2020 23:08:34 GMT

The title of this thread has been edited from the original: how do i reset a passcode if i d not have a team member listed

how to reset passcode I do not have a team but I cant access my account without a 4 digot passcode that I didn't set up on my account.

Re: How to skip the passcode screen in-app with no Team Members

JustinC — Fri, 16 Jul 2021 19:44:28 GMT

@mshotsuga - hmm, sounds like you need to create an owner's passcode first from Dashboard first to bypass the passcode screen in-app. Then head to your POS app Settings > Passcodes to disable it.

Let me know if this helps!

I Dont have a pass code and it.keeps asking for

atime2clean68 — Fri, 20 Mar 2020 19:46:54 GMT

How do I find out what my passcode is and keeps asking for a passcode and I don't have one

Re: I Dont have a pass code and it.keeps asking for

JustinC — Sun, 22 Mar 2020 16:32:23 GMT

Hey @atime2clean68 👋 Glad to hear from you !

I merged you to a thread where I answered a similar question to yours. Check it out and let me know if it helps!

My square is asking for a 4 digit pin code which I did not create... what is that and how do I fix i

Smile123 — Fri, 27 Mar 2020 22:33:49 GMT

My square is asking for a 4 digit pin code which I did not create... what is that and how do I fix it.. help please

Re: My square is asking for a 4 digit pin code which I did not create... what is that and how do ...

JustinC — Sun, 29 Mar 2020 18:05:50 GMT

This might be the thread you're looking for. Let me know if this helps!

Re: I Dont have a pass code and it.keeps asking for

RedHanded — Thu, 14 Jan 2021 04:10:17 GMT

I need a passcode!

Re: I Dont have a pass code and it.keeps asking for

RedHanded — Thu, 14 Jan 2021 04:12:08 GMT

I need a passcode. Where do I get a passcode?

Re: I Dont have a pass code and it.keeps asking for

Joe — Thu, 14 Jan 2021 12:19:03 GMT

Hi @RedHanded - would you mind providing some more context here? Where specifically are you being prompted to enter a passcode? and what kind of device are you using?

I will keep an eye out for your response!

How to set up or bypass passcode in app

AndyG — Fri, 16 Jul 2021 14:40:05 GMT

App is asking for a passcode which I didn't set up. I saw other posts with the same question but the answers merged the questioner to another thread which I don't see any option to click to. (That's a pretty frustrating feature of the discussion format.) I'd like to know how to set a passcode for myself (owner) or skip that screen in the app. - Thanks!

Re: How to set up or bypass passcode in app

JustinC — Fri, 16 Jul 2021 19:45:44 GMT

I'll merge you to the correct thread and link it for you too!

@AndyG

Re: How to set up or bypass passcode in app

AndyG — Mon, 09 Aug 2021 16:07:57 GMT

Thanks!

Re: I Dont have a pass code and it.keeps asking for

michaelrekm — Tue, 10 Aug 2021 09:10:53 GMT

Every screen is asking me for a passcode and I don't have one because I've never set one up I don't know how to bypass it

Re: I Dont have a pass code and it.keeps asking for

Arie — Wed, 11 Aug 2021 01:02:01 GMT

Hi @michaelrekm,

I'm sorry to hear you're having trouble with passcodes! It's possible you've set up a passcode previously. You can check if a passcode has been set up here.

The next step would be to disable passcodes on your point of sale app. Tap More > Settings > Security > turn Passcodes Off.

Please let us know how you go 🙂

PS. Welcome to the Seller Community!