thread Re: Old Square Card Transactions in Archived Discussions (Read Only)

Old Square Card Transactions

Fourpetalflower — Tue, 28 Jan 2020 19:27:20 GMT

I renamed my business, and that triggered getting a new square card. How do I view the transactions on the old card from the old business name?

Re: Old Square Card Transactions

Valentina — Wed, 29 Jan 2020 18:11:17 GMT

Hi there @Fourpetalflower - you should be able to view your past Square Card transactions right here. As long as you remember what day you activated your new Square Card, you can find the transactions processed on the original Square Card prior to that date on this page of your Dashboard. Please let me know if I've misunderstood what you're asking!

Re: Old Square Card Transactions

Fourpetalflower — Wed, 29 Jan 2020 18:14:33 GMT

Hi, yes I've checked there but it only goes through November, and I had the other card from August until then. I didn't realize changing the business name was going to cause such a fiasco with the Square Card and Square Capital lol

Re: Old Square Card Transactions

Valentina — Wed, 29 Jan 2020 18:37:03 GMT

Oh no - I'm sorry to hear this has been a bit messy for you! If you reach out directly, our Customer Success team should be able to help you get the information you're needing about your Square Card history. They can also connect you with a member of our Capital team, if you've got any outstanding questions for them, @Fourpetalflower.