thread Re: Tips on cash transactions in Archived Discussions (Read Only)

Tips on cash transactions

AtHome — Tue, 28 Jan 2020 22:37:23 GMT

I have not been able to figure out how to show the extra cash given on a cash transaction as a "tip." When I enter the full amount given (ex. $50 to cover a $40 service), the extra amount is considered "change" and there's no option to show it as a "tip." So I'm not able to track tips on cash transactions and also can't make the distinction on the customer's receipt.

Re: Tips on cash transactions

Kassi_ — Wed, 29 Jan 2020 18:57:42 GMT

Hey there @AtHome -

Welcome back to the Community!

This would be a feature request for our system, currently. We don't have the ability to capture tips for the cash or other tender payments. In the meantime as a workaround, you can add the amount of the cash or other tender tip as a note to the payment while completing the sale. Learn more about adding notes to payments. These notes will be visible on customer receipts and the Items Details .CSV.

Re: Tips on cash transactions

AtHome — Tue, 15 Sep 2020 19:49:14 GMT

When I get a cash tip now, I add it as a seperate item, so it's accounted for.

Re: Tips on cash transactions

JustinC — Thu, 17 Sep 2020 14:02:56 GMT

Ah, glad to hear 🙂 Thanks for circling back @AtHome

Re: Tips on cash transactions

bossbabyblends — Mon, 29 Mar 2021 01:00:47 GMT

How do we request to add this feature?

Re: Tips on cash transactions

Joe — Mon, 29 Mar 2021 12:07:28 GMT

Hi there, @bossbabyblends - just like this! We can take your request and pass it along to our Product Teams for potential future implementation.

Thanks, again!