thread Re: When does a Invoice Deposit transfer? in Archived Discussions (Read Only)

When does a Invoice Deposit transfer?

Mamabearsweets — Fri, 07 Feb 2020 16:38:35 GMT

The title of this thread has been edited from "Transfer on sale"

Hello! Quick question. I have a couple orders that’s I require a deposit for and I break the payments down for my clients. Once the deposit is paid are those funds available or is it only available once the whole payment is made? Thanks!

Re: When does a Invoice Deposit transfer?

Joe — Fri, 07 Feb 2020 16:57:33 GMT

Hi there, @Mamabearsweets 👋 Thanks for reaching out here on the Seller Community! Your question was quick - but its a good one.

If a partial deposit is made on an Invoice or order, that partial payment will transfer over according to our normal Transfer Schedule. The same goes for any further payments made on that order!

Let me know if you have any further questions! We are here to help.

Re: When does a Invoice Deposit transfer?

Mamabearsweets — Fri, 07 Feb 2020 17:37:56 GMT

Yes, that’s what I thought as well however the transfer has not occurred yet I usually get notifications as well and I did not. Is there any way that someone would be able to check?

Re: When does a Invoice Deposit transfer?

Joe — Fri, 07 Feb 2020 18:37:36 GMT

Thanks for the quick response, @Mamabearsweets! This sounds strange, indeed.

We can't take a look for you here on the Community, but if you reach out to our Support Team, they will take a deep dive with you!