thread Square published the wrong name for my online booking, how do i change it to match my business name? in Archived Discussions (Read Only)

How do I edit the business name on my Square account?

Jenilyn1 — Sun, 09 Feb 2020 23:39:49 GMT

[The title of this thread has been edited from the original: I would like change my business name]

I have opened an LLC and need to change my name to reflect that. How to I do about changing the name?

Re: How do I edit the business name on my Square account?

Alex_ — Sun, 09 Feb 2020 23:44:13 GMT

Thank you for your post and welcome to the Seller Community.

You can edit your business name by visiting Account & Settings in your online Square Dashboard. Your business name is in the Locations section. If you have multiple locations, just make sure to edit the business name for each applicable location. I would also go through Account & Settings > Account > Personal Information > Edit "Business Name Field," and make any necessary changes there.

Please let me know if you have any questions by replying in this thread.

How to change my account name?

HeidiXu — Sat, 07 Nov 2020 03:32:12 GMT

I'm not talking about the business name, or my personal name, but the Square Account name. I used a domain as my Account name, but now I no longer own. And this account name shows up next to my business name on the website, which is very confusing, because it's a domain I no longer own, and it's not the current website domain.

Re: How to change my account name?

ashc — Sun, 08 Nov 2020 13:17:14 GMT

Hey @HeidiXu and welcome to the Community.

I'm not sure if I'm following what you mean by this but I moved your post to an existing thread that goes over how to change your business name.

If that's not what you meant- please explain in more detail or maybe provide a screenshot of what you're trying to change so I can get a better idea. Thanks!

Re: How do I edit the business name on my Square account?

AmyB1 — Sun, 08 Nov 2020 18:50:58 GMT

I ended up going to settings and under business you can add a location and make it the one that is active. I did have to update some items, as they did not transfer over.

Square published the wrong name for my online booking, how do i change it to match my business name?

ktratc — Fri, 30 Apr 2021 19:51:00 GMT

I set up for online booking, but Square published it with my name not my business name. How do I fix?

Re: Square published the wrong name for my online booking, how do i change it to match my busines...

isabelle — Fri, 30 Apr 2021 22:16:07 GMT

Hey @ktratc! Welcome to the Seller Community ✨

Take a look at the best answer in this thread. Let me know if you have any questions about this.

Re: Square published the wrong name for my online booking, how do i change it to match my busines...

ktratc — Fri, 30 Apr 2021 22:43:14 GMT

The url it set up is wrong and does not reflect my business name. That's what I need to change. Help is appreciated.

Re: Square published the wrong name for my online booking, how do i change it to match my busines...

BernadetteA — Sun, 02 May 2021 22:12:36 GMT

Thanks for clarifying, @ktratc It sounds like you need to update your site address? You have an updated dashboard so the text in the guide may look a little off.

Try navigating to the Square Online Overview page, then click Website > Site Visibility

You should see a "customize" button next to Site Address, and you can edit your current subdomain with the last option in the popup box.

Once you save the new settings you'll just need to re-publish for the changes to update on the live site.

Re: How do I edit the business name on my Square account?

SleepSupremely — Fri, 01 Oct 2021 03:36:56 GMT

Hey Alex my site name says My Business as the title and I can’t change it anywhere! It’s killing me. Help!

Re: How do I edit the business name on my Square account?

Ria — Fri, 01 Oct 2021 20:01:37 GMT

Hi @SleepSupremely - Welcome to The Seller Community. Happy to have you join us.

Happy to provide you with steps for updating your site title.

Login To Square Online
In the upper right hand corner click "edit site"
Click on "My Business" in the title.
Change Title to desired name.

Let me know how this goes for you.

As always feel free to reach out if you have questions, comments over even feature requests. We're more than happy to assis ✨

Re: How do I edit the business name on my Square account?

Jsamp2254 — Sun, 04 Jun 2023 03:16:27 GMT

What if it tells you , you’ve tried to change it too many times ? I haven’t though . I waited until my last day at my salon suite to try and change it to my new business name and now it’s saying I’ve reached my limit ?

Re: How do I edit the business name on my Square account?

Kassi_ — Mon, 05 Jun 2023 19:02:29 GMT

Welcome to the Community, @Jsamp2254 -

Could you walk me through how you tried to change your business name on your account? Are you trying this on a computer or your phone/tablet?

How many times has the name been changed before?

I will keep an eye out for your reply👀.

Re: How do I edit the business name on my Square account?

KitschnSink — Mon, 05 Jun 2023 22:07:58 GMT

I found my business name under "Locations" but there is not an option to edit it. How do I change my business name?

Re: How do I edit the business name on my Square account?

Jsamp2254 — Tue, 06 Jun 2023 00:15:53 GMT

I’ve done it from my phone and computer . It’s saying that I’ve changed the name too many times . I got married in September and changed it to my new married name . Didn’t like the way it looked on text so I just changed it to my first name and then my clients liked it better with my salon name . So I did change it three times ( which is the limit ) but with as much as I pay in fees there shouldn’t be a cap on how many times I can change my name or location .
I need it changed asap

I opened a new business and it’s effecting my clients appointments because I’m having to reach out and tell them to disregard square text .

Re: How do I edit the business name on my Square account?

Kassi_ — Tue, 06 Jun 2023 15:06:40 GMT

Hey there, @KitschnSink -

Whenever you're looking to change your business name on your account, I would recommend doing this through the Dashboard. You will go to Account & Settings > Business Information > About My Business.

From there you should be able to see the blue edit button to change the name.

@Jsamp2254 I would recommend reaching out to our CS Team directly on the ability to change your name on our end since you have used up the limit of changes. Go ahead and use this information to contact them directly: 1-855-700-6000 squ.re/contactsqsupport