thread How do i change (or add) the phone number that receives text messages when people book an appointmen in Archived Discussions (Read Only)

How do i change (or add) the phone number that receives text messages when people book an appointmen

H2OWellness99 — Tue, 11 Feb 2020 18:10:51 GMT

I get text messages everytime someone creates an online appointment, but can't figure out how to add my wifes phone number so she also gets that text message.

Re: How do i change (or add) the phone number that receives text messages when people book an app...

nika — Wed, 12 Feb 2020 20:57:36 GMT

Welcome to the Seller Community @H2OWellness99! And thanks for your question.

There's not a way to add a second phone number to receive appointment notifications. But you can change the phone number from your Customer Directory. When you click on someone's profile, you're able to edit the phone number associated with it. Whichever phone number you update to will be the one which notifications are sent to.

Hoping this helps you out!

Re: How do i change (or add) the phone number that receives text messages when people book an app...

H2OWellness99 — Thu, 13 Feb 2020 15:52:11 GMT

Sorry no, that doesn't help.

I am the business owner and would like to change the phone number that receives text messages - as the business owner. I know i can go change the phone number of any of my hundreds of customers, i need to change the number of the business owner.

Re: How do i change (or add) the phone number that receives text messages when people book an app...

FELICIA1962 — Thu, 28 Jan 2021 21:36:24 GMT

that is my question too!!!! when i signed it gave me a random 844 number. I need to change that number....thank you

Re: How do i change (or add) the phone number that receives text messages when people book an appoin

LILHAM87 — Mon, 22 Mar 2021 16:30:31 GMT

Same! I havent been getting text messages when a client books an appointment, only emails! I cant figure out where I can change this to start receiving texts!

Re: How do i change (or add) the phone number that receives text messages when people book an appoin

AshleyK — Tue, 23 Mar 2021 21:01:58 GMT

@LILHAM87 Welcome to the Seller Community!

Staff notifications can be managed in the Appointments Dashboard and app settings.

To edit staff notifications on the Dashboard:

Under appointments tab >staff>select staff member
To right add/edit phone number and select text Text Notifications

To turn on text notifications in app:

Select settings
Scroll to, My notifications
toggle on Text notifications

Re: How do i change (or add) the phone number that receives text messages when people book an appoin

TGNotary — Sat, 24 Dec 2022 22:22:45 GMT

Awesome, thank you!