thread Re: How do I turn off fulfilment hours on my website? in Archived Discussions (Read Only)

How do I turn off fulfilment hours on my website?

CraftySoul — Tue, 22 Nov 2022 19:55:20 GMT

I want to turn off fulfillment hours/times completely but I get an error message saying I have to have at least one day checked. I assume this is the reason I have this message in my cart?

Re: How do I turn off fulfilment hours on my website?

Gold — Tue, 22 Nov 2022 20:07:26 GMT

HI, you can turn off your store on your Online Dashboard.

Online Dashboard, scroll down to Settings, Checkout, turn off Accept Online Orders

Re: How do I turn off fulfilment hours on my website?

CraftySoul — Tue, 22 Nov 2022 20:13:38 GMT

I don't want to turn off online orders I just want to manage my own fulfillment without a particular date/time showing up for customers to see in their cart.

Re: How do I turn off fulfilment hours on my website?

Gold — Wed, 23 Nov 2022 02:02:28 GMT

HI, you need to change the Fulfillment Settings. (Remove Pickup as an option)

Does each item correctly state its fulfillment method?

Is Checkout properly setup?

Online Dashboard, Settings, Checkout, scroll down to Advanced Settings, click Edit Advanced Settings

Checkout Fulfillment Method properly setup?

Online Dashboard, Items, Item Preferences, scroll down to Default Item Fulfillment, far right click Edit

Re: How do I turn off fulfilment hours on my website?

faheem — Wed, 23 Nov 2022 03:43:31 GMT

@CraftySoul head here: https://www.square.online/app/square-sync/deeplink/weebly/pickup

When it asks you if you want to calculate and assign pickup times automatically, select no to enter a custom message.

Re: How do I turn off fulfilment hours on my website?

CraftySoul — Wed, 23 Nov 2022 17:53:16 GMT

Thanks for responding. I already have it set like that. I'm still getting the message above in my cart.

Re: How do I turn off fulfilment hours on my website?

MayaP — Fri, 25 Nov 2022 18:56:58 GMT

Hello @CraftySoul- Do you mind providing the link to your website so we can take a deeper dive into this? Thank you!

Re: How do I turn off fulfilment hours on my website?

LinQuinn — Thu, 30 Mar 2023 22:05:58 GMT

Did you ever get this solved? I have the same problem and it's making me nuts!! Thanks!Lin

Re: How do I turn off fulfilment hours on my website?

MayaP — Sat, 01 Apr 2023 20:07:01 GMT

Hello @LinQuinn Welcome to The Seller Community! If you want to turn off ordering altogether please follow the steps Gold provided above. otherwise, if you want to edit the hours you will go to Square online > fulfillment > Pickup & delivery https://bit.ly/3nu49k8. Please let me know if you have any other questions. Happy to help!