thread Re: new version of online store on old Weebly site in Archived Discussions (Read Only)

new version of online store on old Weebly site

SBabaSkincare — Thu, 05 Mar 2020 20:16:13 GMT

I have been using Weebly for my website for two years. It links with my Square up store. Now my old Square store is defunct. I am having trouble connecting the new Square store into my Weebly. I have changed the IPs to the square and my whole site went away!

Re: new version of online store on old Weebly site

Valentina — Sun, 08 Mar 2020 01:16:50 GMT

Sorry to hear about the troubles here, @SBabaSkincare! We should be able to give you a hand with this - could you please confirm for us here the website that you're trying to connect?

Re: new version of online store on old Weebly site

Blee — Fri, 12 Jun 2020 19:52:13 GMT

I'm having a similar problem. Old weebly site w/ their old store can't sync w/ SQUARE POS/inventory. Am unable to update to a newer Weebly template without rebuilding my site from scratch so is there a way to connect a new Square store to my old Weebly site (and replace its the existing store). All i really want is for inventory tracking to sync! For the price I'm paying to Weebly, this ought to be fixable.

Re: new version of online store on old Weebly site

Alex_ — Sun, 14 Jun 2020 18:44:27 GMT

Hi @Blee,

Thanks for posting.

In this case, we recommend contacting our Weebly Team directly. They will be your best resource in getting this inquiry addressed. Also, having a specialist that can look into the specifics of your account will be highly beneficial.

Check out ways on how to get in contact with them by visiting here.

Re: new version of online store on old Weebly site

Blee — Sun, 14 Jun 2020 18:50:59 GMT

Thanks Alex. Unfortunately, the link you gave me has nothing about how to get in touch with Weeby support. Only a list of SQUARE support options.

Re: new version of online store on old Weebly site

Alex_ — Sun, 14 Jun 2020 18:54:45 GMT

@Blee

Since Weebly is part of the Square family, we all operate and work together to escalate your questions. If you call or email in, our advocates will make sure you are routed to the proper team and make sure you get in touch with a Weebly specialist.

How do I get into an old website on weebly?

ShepardessCarm — Thu, 14 Jan 2021 19:35:06 GMT

I have a weebly website that I have been paying to be online for more than 8 years but I haven't updated it for at least 6 years. How can I get to that website to update and start using again?

Thank you

Re: How do I get into an old website on weebly?

AshleyK — Fri, 15 Jan 2021 14:19:31 GMT

Hey @ShepardessCarm! Thanks for reaching out. The ability to use an old Weebly website with your Square Online store is currently a feature request. If you are wanting your Weebly site to sync with Square Online you will need to click "Online" in the Square Dashboard and set up your online store again.