thread Is there a way to request feedback from those who have recurring payments with a card on file? in Archived Discussions (Read Only)

Is there a way to request feedback from those who have recurring payments with a card on file?

Absolutefitness — Fri, 06 Mar 2020 20:13:41 GMT

Is there a way to request feedback from those who have recurring payments with a card on file? Many of our customers pay this way and do not have an email address on file for receipts to be sent. Ideally, I would like to send a mass text to each customer requesting their feedback but I am open to other ways.

Re: Is there a way to request feedback from those who have recurring payments with a card on file?

Kassi_ — Sun, 08 Mar 2020 15:04:35 GMT

Welcome to the Community, @Absolutefitness -

Thank you so much for the post!

Check out this Support Article on how to get started with Square Feedback. It allows your customers to privately message your business their feedback.

Let me know if you were looking for something different!