thread Re: How do I cancel the Weebly store? It’s dreadful. in Archived Discussions (Read Only)

How do I delete/deactivate my Online Store but still use Square?

GoodHope — Sun, 20 Sep 2020 14:34:51 GMT

I want to deactivate my online store but still keep using square to run charges on my phone. How do I do this?

Re: deactivate online store

JustinC — Sun, 15 Mar 2020 22:02:11 GMT

There isn’t really a way to deactivate per say, but you could un-publish your website under Website > General Settings > Unpublish to take if offline.

Check out this Weebly article for a visual.

FYI, disabling your site will still allow you to process payments using the POS app on your phone.

How do you delete your free online store with Square?

DjenabouMk — Thu, 07 May 2020 23:16:58 GMT

I created a free online store earlier this year with the plan to use it for my small business but I no longer want a site at this time. I'd like to delete the site permanently so customers won't keep accessing it but I am not finding the option.

Re: How do you delete your free online store with Square?

nika — Sat, 09 May 2020 17:23:29 GMT

Hi @DjenabouMk-

Take a look at @JustinC's answer here to your question!

Re: How do you delete your free online store with Square?

DjenabouMk — Sat, 09 May 2020 17:27:01 GMT

Thank you so much!

How do I cancel the Weebly store? It’s dreadful.

SimplyCheryl — Sun, 24 May 2020 19:30:59 GMT

I have been trying to build a beautiful website with the online store weebly function. Dear heavens, it is dreadful. It offers many solutions to having the bells and whistles but dang this thing is ugly! I have built beautiful websites but it just isn’t going to happen at weebly. Too few design options. How do I contact square to cancel and get my money back!

thank you, Cheryl

Re: How do I cancel the Weebly store? It’s dreadful.

JustinC — Tue, 26 May 2020 12:46:28 GMT

Hey @SimplyCherly. Sorry to hear Square's Online Store doesn't fit your biz needs. There's not a way to cancel your store but you can take it offline. I merged you to a thread to see the steps.

As for billing and refunds, contact our CS Team for more assistance.

Re: How do I cancel the Weebly store? It’s dreadful.

JustH — Tue, 26 May 2020 23:00:16 GMT

I’m having the exact same problem . Zero contact from Weebly or Square after multiple emails - but they keep charging me

Re: How do I cancel the Weebly store? It’s dreadful.

ashc — Wed, 27 May 2020 13:14:24 GMT

Hey @JustH,

I did a quick Google search and found this Weebly article on managing your subscriptions and billing if you have the paid tier version with them.

It can also be done from the Square Dashboard under > Online Store > Account Settings > My Services then click on the Cancel link for services.

Re: How do I cancel the Weebly store? It’s dreadful.

GLG — Wed, 27 May 2020 14:14:46 GMT

It's beyond that. You can get a list of items in a collection but can't edit them from there, which is beyond absurd. You have to switch over to your product list, which for me is thousands of items I I sell/have sold over 5 years. Then what, a word search for each **bleep** item? That's the ONLY way to find anything. I don't remember the names of the 50 pieces of pottery & plants I want to sell! They act like you have 100 products & you want to sell all of them online. It's so basic & I get so ridiculously angry trying to deal with it. The need is simple: You should be able to view your collection, click on an item, & edit. Voila. It's not hard. I get almost offended that they act like implementing these things is difficult & we are supposed to be like, "Oh. It's so hard! Okay. I'll put up with a crappy system," because it's not.

There are so many more issues.

Re: How do I cancel the Weebly store? It’s dreadful.

Drailswife — Tue, 02 Jun 2020 15:37:37 GMT

This information does not work. I deleted my CC from this but now I'm trying to get a refund. Hopefully the card won't process.

How do I delete my website?

Kijana2468 — Tue, 09 Jun 2020 14:39:16 GMT

We've decided that our business's best option would be Shopify instead of Weebly. We've had a Weebly website for around 3 months now and believe its the best option to delete it. Currently, the Weebly website is before Shopify on Google and it's in our best interest to completely delete the Weebly site so that our customers don't get confused. I haven't found any recent advice on how to delete my website and the settings just lead me to here which doesn't help at all. Can someone tell me how to completely delete my website if possible?

Re: How do I delete my website?

isabelle — Wed, 10 Jun 2020 16:35:33 GMT

Hey @Kijana2468!

Thanks for posting in the Seller Community.

We're sorry to see you go, but totally understand. Please take a look at @JustinC's post in this thread.

Thanks again and best of luck with everything! ✨

Re: deactivate online store

coppercup — Fri, 12 Jun 2020 20:50:13 GMT

There is no "unpublish" under my Settings > General as outlined in the previous comments. How on earth do I get rid of this thing?

Re: deactivate online store

Alex_ — Sun, 14 Jun 2020 19:19:39 GMT

Hi @coppercup,

Happy to look into this for you. Did you originally have the old Square Online Store and then migrated over to Weebly? Or did you always have the Weebly platform from the beginning?

Please let me know by replying in this thread. I'll keep an eye out for your response.

How to remove web page from internet altogether?

ChetteN — Tue, 16 Jun 2020 15:38:03 GMT

We lost everything, I can no longer even afford to keep tech web page and was wanting to have it removed from the weebly server altogether.

Re: How to remove web page from internet altogether?

Joe — Wed, 17 Jun 2020 12:16:34 GMT

Hi @ChetteN - thanks for reaching out to us here on the Seller Comunity.

I've gone ahead and merged your post with a similar thread of Sellers who were also inquiring about deactivating their website. Take a look at this Best Answer from Justin! It should point you in the right direction.

Let me know if you have any clarifying questions!

How do I disconnect Weebly and just use Square?

CleanGanymede — Sun, 21 Jun 2020 20:07:43 GMT

I've determined that I don't like how Weebly handles things over how just Square does and I want to disconnect them and now I can't figure it out. How do I disconnect the two and no longer use Weebly?

Re: How do I disconnect Weebly and just use Square?

ashc — Tue, 23 Jun 2020 14:49:12 GMT

Hey @CleanGanymede and sorry to hear about the bad experience.

I moved your post to an existing thread on how to un-publish your store above.

@JustinC answered this with his best answer.

How to I delete a site on the Online Store?

j_wolfe — Thu, 16 Jul 2020 20:37:29 GMT

Ever since they changed over to the new website, I now have two “sites”, one of which I want to delete so I only have one active site. I unpublished the one I don’t want but I want to completely delete it. It’s too confusing and making editing and order management difficult.