https://community.squareup.com/t5/Archived-Discussions-Read-Only/Having-trouble-with-my-square-account/m-p/156885#M24714 <P>Is this happening with multiple cards or did it just happen on one transaction you tried to run?</P> <P>&nbsp;</P> <P>If just one, was it possible that the card was a preloaded card and the balance available on it was lower than the ticket total? In other words, the customer only had $5.00 on the card and the ticket was for $10? At which point it would charge the $5.00 to it and need an alternate form of payment for the balance?</P> Mon, 16 Mar 2020 15:30:36 GMT justamymarie 2020-03-16T15:30:36Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Having-trouble-with-my-square-account/m-p/156870#M24713 <P>When I put in a card # it says split amount it has never been there before and when I run the card it says gift card it’s never had that on there either!!How can I get that off</P> Mon, 16 Mar 2020 13:42:30 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Having-trouble-with-my-square-account/m-p/156870#M24713 Ss5 2020-03-16T13:42:30Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Having-trouble-with-my-square-account/m-p/156885#M24714 <P>Is this happening with multiple cards or did it just happen on one transaction you tried to run?</P> <P>&nbsp;</P> <P>If just one, was it possible that the card was a preloaded card and the balance available on it was lower than the ticket total? In other words, the customer only had $5.00 on the card and the ticket was for $10? At which point it would charge the $5.00 to it and need an alternate form of payment for the balance?</P> Mon, 16 Mar 2020 15:30:36 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Having-trouble-with-my-square-account/m-p/156885#M24714 justamymarie 2020-03-16T15:30:36Z